Privacy policy

Honey Sisters ("we," "our," "us") values your privacy. This policy outlines how we collect, use, and protect your personal information when you interact with our website, social media pages, or make purchases.

1. Who we are

Honey Sisters is a family-owned bakery specializing in handmade cookies, sweets, and desserts.
Contact Information:
Honey Sisters

Company Address:

Silenestraat 7,

1171 ZX,

Badheovedorp,

Noord Holland
Email: Info@honeysisters.nl
Phone: +31-6185-65031

Data we collect

We collect personal data only when necessary for our business operations, including:

· Contact Information: Name, email, phone number, delivery address.

· Order Details: Items purchased, payment method, transaction history.

· Website Usage Data: IP address, browser type, and activity on our site (via cookies).

· Marketing Preferences: Your consent for receiving promotions or newsletters.

3. How we use your data

We use your information for the following purposes:

· Processing and delivering your orders.

· Communicating about your purchases or customer service inquiries.

· Sending promotional offers (only with your consent).

· Improving our website, products, and services.

· Fulfilling legal and accounting obligations.

4. Legal basis for processing (GDPR)

We process your personal data under the following legal bases:

· Contractual necessity - to fulfill your orders.

· Legitimate interests - to improve our products and customer experience.

· Consent - for marketing communications.

· Legal obligations - for tax and accounting compliance.

5. How we store and protect your data

· Your personal data is stored securely on servers within the EU.

· We implement encryption, access controls, and regular security audits.

· We retain your data only as long as necessary for the purposes outlined in this policy.

6. Sharing your data

We may share your data with:

· Delivery Services - to deliver your orders.

· Payment Processors - for secure payment handling.

· Marketing Platforms - only if you have given consent.

We do not sell your data to third parties.

7. Cookies and tracking

We use cookies to improve site functionality, personalize your experience, and analyze performance. You can manage your cookie preferences via your browser settings.

8. Your rights (under GDPR)

You have the right to:

· Access the personal data we hold about you.

· Request corrections or deletion of your data.

· Withdraw consent for marketing.

· Request a copy of your data in a portable format.

To exercise these rights, contact us at [privacy@honeysisters.com].

9. International transfers

If we transfer data outside the EU/EEA, we ensure it is protected under appropriate safeguards, such as Standard Contractual Clauses (SCCs).

10. Changes to this policy

We may update this policy periodically. The updated version will be posted on our website with a new "Effective Date."

11. Contact

If you have any questions or complaints about how we handle your data, please contact:
Data Protection Officer - Honey Sisters
Email: Info@honeysisters.nl

Privacy policy

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